Shipment delivery time for ready stock item in 2-5 business days and pre-order item will be delivered in 7-14 business days.
If you stay in Klang Valley and wish to pick up the product by yourself, our store is located at Bandar Mahkora Cheras and you can pick it up yourself without any charges! Appointments are required (kindly call at 03-9010 5004 to make appointment)
Delay of delivery might happen due to public holiday.
Currently all product sold is not refundable. We carefully selected our product before sending out.
If we send wrong item to you or the item you received has defective problem, then you can return it to us. You should report the problem in 3 days after receiving the products and return it within 7 days and the item must be in original condition when returning to us.
For Defective items, When the returned package arrives, we will examine the item, check the problem, then we will ship the correct items back to you without extra charge. We will be responsible for the returning shipping fee. If we discover nothing wrong with the items, we will promptly ship them back to you. In that case, you have to pay the shipping fees in both directions.